Monthly Archives: May 2010

Twilight Saga Collection

Twilight Saga Collection by Stephenie Meyer Well, for those who are new to the series, the books are in the following order: Twilight – Bella Swan moves to a small town near Seattle called Forks and meets Edward Cullen, an enigmatic student at her high school who turns out to be a vampire and lives with his clan in a magnificent mansion. As the romance between Bella and Edward blossom, they have to face obstacles such as the physical ‘constraints’...

Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods

Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods by Bob E. Hayes The third edition of this best-seller updates its detailed information about how to construct, evaluate, and use questionnaires, and adds an entirely new chapter on customer loyalty. Included are two different methods of sampling and determining an appropriate sample size for reliable results; the reliability and validity of results; real examples of customer satisfaction measures and how they can be used; guidelines...

Undergraduate Education in Psychology: A Blueprint for the Future of the Discipline

Undergraduate Education in Psychology: A Blueprint for the Future of the Discipline by Diane F. Halpern This title examines what our students need to know to be psychologically literate citizens of the contemporary world, caring family members, and productive workers who can meet today’s challenges. It contains the expert opinions of a leading group on the topic, creates a powerful new model for educating psychologically literate citizens and provides a handbook of evidence-based practical pedagogy with substantive resource materials applicable...

Vanishing newspaper : saving journalism in the information age

Vanishing newspaper : saving journalism in the information age, 2nd edition by Philip Meyer Five years ago in “The Vanishing Newspaper”, Philip Meyer offered the newspaper industry a business model for preserving and stabilizing the social responsibility functions of the press in a way that could outlast technology-driven changes in media forms. Now he has updated this groundbreaking volume, taking current declines in circulation and the number of dailies into consideration and offering a greater variety of ways to save...

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